CONTACT US
Customer Service
SHIPPING
*For items purchased that are a finished piece, shipping on items is 1-3 days from the time of purchase .
*For items purchased that are “ Unfinished and Made to Size”, please allow 3 weeks for items to be finished to the correct size and shipped.
Shipping is through USPS and tracking is provided with each order.
Shipping insurance beyond the standard $100 is not provided unless specifically requested. If you wish to request shipping insurance there will be an additional shipping charge. Please email for more details. HIGHWAY 66 SILVER CO. is not responsible for lost or stolen items in the mail.
PRODUCT CARE
Care for your HIGHWAY 66 SILVER CO. Jewelry. Each piece is made from .925 sterling silver and will last a lifetime if you follow a few simple care instructions.
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Avoid contact with water, soaps, or harsh chemicals as these substances can alter the color of the stones over time.
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When you are not wearing your jewelry for an extended amount of time, store the item in an airtight bag. This can prevent the metal from oxidizing and prevent the build up of tarnish on your jewelry.
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Cleaning: If you wear your jewelry often, the oils on your skin will naturally keep your silver jewelry shining brightly. If needed, to remove tarnish please feel free to occasionally buff with an anti-tarnish cloth.
WHOLESALE INQUIRIES
Please refer to the "Wholesale & Bulk" page for information about bulk orders.
RETURNS
HIGHWAY 66 SILVER CO. does not accept returns. Please be sure that if you are purchasing an item as a gift, you are positive of the recipient's correct size. Additionally, HIGHWAY 66 SILVER CO. does not resize items once they have been made and a stone has been set.
A note about imperfections: Each item is hand made in a small studio. Because each item is hand forged, imperfections happen and ultimately add to the character of each individual piece. When items are being shipped out, they undergo a final inspection for quality to ensure that everything sold meets the quality standard for HIGHWAY 66 SILVER CO. With that noted, not one piece is perfect, and you can expect subtle differences in each item.
If there is a problem with your order, please email us through the "Contact" page.
